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IDProjectCategoryView StatusLast Update
0001740K18X001.00 SKB SWANSWpublic2023-06-28 12:18
Reporter(ALTech) Sangmin Choi Assigned To(ALTech) Sangmin Choi Due Date2023-06-16 13:41
PrioritynormalSeveritys4-minorReproducibilityalways
Status closedResolutionfixed 
Summary0001740: The AI LED is keeping on under specific scenario.
DescriptionThe AI LED is keeping on under specific scenario.

Please check the following test scenario.

1. Press the Mute button
2. Press the Power button to go sleep mode.
3. You can see the AI LED is keeping on despite of STB off.
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Users monitoring this issue

User List (SW) Jason Ling , (SW) Sam Yang

Activities

(ALTech) Sangmin Choi

2023-06-13 13:00

developer  

IMG_3233.png (11,708,280 bytes)

(ALTech) Sangmin Choi

2023-06-13 13:01

developer   ~0013347

Hello, Jacky,

Could you please assign an engineer for this issue?

Thank you.
Sangmin Choi.

(ALTech) Sangmin Choi

2023-06-20 07:32

developer   ~0013454

Hello, Jacky,

I think you missed this ticket, could you please check it?

Thank you.
Sangmin Choi.

(SW) Sam Yang

2023-06-20 18:39

developer   ~0013475

Hi Sangmin,

The issue is fixed.
The root cause is: before, M/W used parameter "DEVICE_LED_STATE_IDLE" to turn AI LEDs off, but now "DEVICE_LED_STATE_OFF".
So I add a scenario to turn off AI LEDs for "DEVICE_LED_STATE_OFF".
commit: 2023-06-20 17:44:48 | sam.cy.yang@mail.f.. | 02fa9bf | vendor/foxconn | mantis1740 ledd: v108, add AI LEDs "set state off" scenario
Please use the next released FW to verify.

Thanks~
Sam

(ALTech) Sangmin Choi

2023-06-28 12:18

developer   ~0013520

Hello, Sam,

I tested using 19.540.4, and this issue was gone.

Thank you.
Sangmin Choi.

Issue History

Date Modified Username Field Change
2023-06-13 13:00 (ALTech) Sangmin Choi New Issue
2023-06-13 13:00 (ALTech) Sangmin Choi Status new => assigned
2023-06-13 13:00 (ALTech) Sangmin Choi Assigned To => (SW) Jacky Chiang
2023-06-13 13:00 (ALTech) Sangmin Choi File Added: IMG_3233.png
2023-06-13 13:01 (ALTech) Sangmin Choi Note Added: 0013347
2023-06-20 07:32 (ALTech) Sangmin Choi Note Added: 0013454
2023-06-20 14:35 (SW) Jason Ling Assigned To (SW) Jacky Chiang => (SW) Sam Yang
2023-06-20 14:35 (SW) Jason Ling Issue Monitored: (SW) Jason Ling
2023-06-20 18:39 (SW) Sam Yang Note Added: 0013475
2023-06-20 18:39 (SW) Sam Yang Issue Monitored: (SW) Sam Yang
2023-06-20 18:40 (SW) Sam Yang Assigned To (SW) Sam Yang => (ALTech) Sangmin Choi
2023-06-20 18:40 (SW) Sam Yang Status assigned => resolved
2023-06-20 18:40 (SW) Sam Yang Resolution open => fixed
2023-06-28 12:18 (ALTech) Sangmin Choi Note Added: 0013520
2023-06-28 12:18 (ALTech) Sangmin Choi Status resolved => closed